660.020. 1. The director shall develop caseload standards based on the actual duties of employees in each program area of the department, after considering recommendations of the caseload standards advisory committee, established pursuant to section 660.021, and consistent with existing professional caseload standards.
2. In establishing standards pursuant to sections 660.019 to 660.021, the director shall:
(1) Ensure the standards are based on the actual duties of the caseworker;
(2) Ensure the standards are consistent with existing professional caseload standards; and
(3) Consider standards developed by other states for workers in similar positions of employment.
3. Such standards shall be used by the director as the basis of the department's personnel budget request to the governor.
4. If an employee has failed to satisfactorily complete assignments that are in excess of specified caseload standards, good faith efforts to complete such assignments shall be among the factors considered in the employee's performance evaluation.
5. Subject to appropriations, the department shall use the standards established pursuant to sections 660.019 to 660.021 to assign caseloads to individual employees.
(L. 1999 S.B. 387, et al. § 2)
Missouri General Assembly